The U.S. Department of Homeland Security (DHS) Office of Inspector General (OIG) Hotline Telephone Number has been used in scam to obtain personally identifiable information. The DHS OIG has issued a fraud alert to warn individuals of reports that the DHS OIG Hotline telephone number has been used recently as part of a telephone spoofing scam targeting individuals throughout the country.The perpetrators of the scam represent themselves as employees with “U.S. Immigration” and can alter caller ID systems to make it appear that the call is coming from the DHS OIG Hotline telephone number (1-800-323-8603). The scammers demand to obtain or verify personally identifiable information from their victims through various tactics, including by telling individuals that they are the victims of identity theft. Many of the scammers reportedly have pronounced accents.
The DHS OIG is taking this matter very seriously and is investigating the situation. As a reminder, DHS OIG never uses its Hotline number to make outgoing calls — the phone line is only used to receive information from the public. Individuals should not answer calls purporting to be from 1-800-323-8603, and should never provide personal information during calls purporting to be from the DHS OIG Hotline. It continues to be perfectly safe to use the DHS OIG Hotline to report fraud, waste, abuse, or mismanagement within DHS components or programs. Anyone who believes they may have been a victim of this telephone spoofing scam is urged to call the Hotline or file a complaint online via the DHS OIG website www.oig.dhs.gov. You may also contact the Federal Trade Commission to file a complaint and/or report identity theft.
For additional information on common scams and tips on what to do if you are contacted by a scammer, please review the Scam Alert information on the OIS website.