FAQ OIS Check-in

GENERAL QUESTIONS

What is my default password for my Unity Id?

Please look at the Unity ID FAQs

How can I update my address in MyPack Portal once I’ve confirmed where I will live?

All students must update there local address information every semester in the NCSU Student Information System. The SEVIS (Student and Exchange Visitor Information System) database is updated from MyPack Portal and uses the SEVIS Local Address to update your local address and the SEVIS Foreign Address for your Foreign Address. Please select the SEVIS Local Address check box after adding a new address in order for your information to be passed successfully to the Department of Homeland Security.

Here is how you can do that:

Once you log in to the portal, you should
– Click on Student Self Service
– Then Click on Campus Personal Information
– Then Click on Addresses
– Choose Add a new address & fill out your local address & contact information.
– Click OK
– Then Select SEVIS Local Address 
– Save your updates.

** NOTE: The ”SEVIS Foreign Address” option in MyPack portal should only be used for your Foreign Address. Your Foreign Address is your address in your home country. **

For your convenience, here is the link for MyPack Portal.

How do I log in to MyPack Portal?

Click here to see instructions on how to log into MyPack Portal.

How can I learn more about MyPack Portal?

Access MyPack Portal Tutorials.


STUDENT CHECK-IN

What documents do I need to bring to new student check-in?

Bring your I-20 or DS-2019, I-94 printout, passport, and US local address. If you have a dependent(s), bring his/her documents as well. If you are on a J visa bring proof of health insurance for you and your dependents.

Do I need to schedule an appointment for new student check-in?

Yes, you must schedule a check-in with OIS. Click here to see how.

Can I bring my spouse to new student check-in?

Yes, your spouse is welcome to join you.  We have material for spouses including English language and volunteer opportunities.

Do I have to check-in? 

Yes, it is a mandatory that you physically check-in with OIS if you are in F-1 or J-1 status. Those in another immigration status should also check in. Please bring your immigration documents as well (I-20 or DS-2019, I-94 printout, passport, and proof of health insurance for the principal and dependents if you are on a J visa), your address and contact information.

When is the latest I can check-in?

You MUST check-in by the start of classes or as soon as you arrive at NC State, which ever occurs earlier.  Not checking-in with OIS could result in a violation of your status.

How can I learn more about preparing to come to NC State (i.e., what to expect at the airport, course registration, paying tuition, packing, weather, transportation, etc.)?

The best way to get this information is our website and in the pre-arrival guides, but you can also email a Culture Ambassador or a Small Pack leader (every new international applicant who is admitted gets assigned a volunteer Ambassador or Pack Leader – contact OIS if you are not sure who your small group leader is). Most of these topics are also covered at New Student Orientation and/or at the Information Fair. You can also ask the volunteers during Check-in, an OIS staff member during an appointment or scheduled walk-in time, or contact someone from your culture’s international student association.


 J-1 SCHOLAR CHECK-IN

What documents do I need to bring to new scholar check-in?

Bring your DS-2019, I-94 printout, passport, NC State department invitation letter, proof of health insurance for the principal and dependents, your local physical address and contact information. If you have a spouse and/or children, bring their documents as well.

Do I need to schedule an appointment for new scholar check-in?

Your departmental representative should have scheduled a check-in appointment before your arrival or immediately upon arrival. The department should visit this link to schedule an appointment.

Is it mandatory that I check-in? 

Yes, it is required that you physically check-in with the International office. During the check-in process you be given some important and required paperwork to complete and attend a presentation given by an OIS adviser.

When is the latest I can check-in?

You MUST check-in within 30 days of the start date listed on your DS-2019.

Where can I learn about resources for my family (i.e. English language, enrolling my children in public school, etc.)?

Before your arrival you can consult the available resources for dependents on the OIS website. There are also many programs in which you and your family can meet American families in the Raleigh area, improve your English, volunteer, and share with others about your country and culture. Do not forget to ask your OIS advisor about these wonderful programs! During your check-in appointment, an advisor will share further information to assist your family in adjusting to life in Raleigh.

Should my dependents check-in?

Yes, your dependents should check-in with OIS. An OIS advisor will share important information to assist your family in adjusting to life in Raleigh. Before your arrival you can consult the available resources for dependents on the OIS website. There are also many programs in which you and your family can meet American families in the Raleigh area, improve your English, volunteer, and share with others about your country and culture. Please call OIS at (919) 515-2961 or email ois@ncsu.edu to schedule an appointment. Whether or not your spouse attends a check-in, please remember to bring a copy of your spouse’s and/or children’s immigration documents to OIS.

Can my spouse apply for an on-campus ID card?

Yes, your spouse is eligible for an on-campus ID card. You and your spouse can request a spouse ID card application at OIS to be taken to the Wolfpack One Card (ID Card) office in the Talley Student Union. Please note that only dependents whose spouse is paid by NC State are eligible to use the card for lending at the NC State library. There is a $20 fee for the campus ID card.


INTERNATIONAL STUDENT ORIENTATION

What kind of information can I expect at New International Student Orientation?

At the required New International Student Orientation, OIS advisors will discuss your employment eligibility on and off campus, Social Security, Health Insurance, Legal Issues, Obtaining Drivers Licenses in NC, Taxes, English Language Programs, etc.  You will also meet other new international students and current NC State volunteers who will be available all day to answer your questions. There are so many orientations scheduled for new students.  How do I know which one to attend?  Contact the coordinator of each orientation to confirm if they are mandatory and require pre-registration.  It is a good idea to attend all orientations listed in your admission material.  The OIS orientation is required for all new international students.

Do I need to register for New International Student Orientation?

Orientation is mandatory for both graduate and undergraduate international students.

If you are an international graduate student, there is not a formal registration process for orientation. However all graduate students will meet with their Small Pack Leaders at the beginning of orientation and they will check attendance for everyone in their Small Pack.

If you are an international undergraduate student, registration is required. Please register here.

If you are unable to attend (e.g. your flight arrives after the scheduled orientation), please contact OIS and your CCAP Ambassador or Small Pack Leader. If you will not be coming to NC State at all, please inform OIS immediately.

Do I need to bring anything to New International Student Orientation?

No, you do not need to bring anything to Orientation.  However, since so much information will be distributed and discussed, bringing a pen/pencil might be a good idea.

Can my spouse attend New International Student Orientation with me?

Yes, your spouse is encouraged to attend Orientation with you to learn more about the university and opportunities offered specifically for spouses (English language, volunteering, on-campus resources, etc.)

If I arrive late and am unable to attend Orientation, what should I do?

Contact OIS because there may be a make-up Orientation scheduled at a later date.  Information about a make-up Orientation will be posted on the OIS website.

Do I have to pay the Orientation fee, even if I do not use all the services?

Yes, all new international students are charged the Orientation fee along with their other student fees regardless of services used.  We encourage all new international students to take advantage of such services (Orientation, Information Fair,  Welcome Party) to enrich your knowledge and experience at NC State.

How do I pay the Orientation fee?

You will pay the Orientation fee along with your other student fees processed through the Cashier’s Office.

What housing opportunities are available to me?

Contact the University Housing office housing to learn more about on-campus housing.  Off-campus housing information can be searched via the internet, local newspapers, and student fliers on campus.

Do you need volunteers to assist with New International Student Orientation?

Yes!!  If you would like to assist future international students, OIS would love your assistance as a Small Pack Leader, check-in volunteer, or to assist with various other needs!  Commitment levels can be one-time opportunities or an ongoing position during the academic semester, depending on your time and interest.  Contact the Programs Coordinator to discuss the various opportunities:  (919) 515-2961, oisprograms@ncsu.edu.